Integration

Shopify

Use approved Shopify customer and order data during service calls.

Description

AIM AI can be configured to retrieve or update selected Shopify commerce records in a customer-service workflow. Store access, write permissions, and the exact order operations are confirmed before implementation.

Authentication

A Shopify Admin API access token is required.
Exact store permissions and approved actions are confirmed during workflow scoping.

Supported Actions (11)

These are the operations this integration can perform after the required credentials and permissions are approved.

List products
Create/find/update/cancel orders
Get order status
Manage fulfillments (create, update tracking, cancel, hold, release)
Get fulfillment orders
List/find customers
List customer orders
Update order shipping address and status
Draft order operations
Order edit operations (begin, add variant, commit)
List price lists (B2B)

Examples

Use these representative payloads as a technical starting point, then replace the sample values with the approved workflow data.

Shopify - List Products

Representative workflow configuration for Shopify - List Products.

JSON

{
  "automationType": "shopify",
  "nodeId": "shopify-products-001",
  "nodeParams": {
    "action": "list_products",
    "params": {
      "shop": "aim-ai-integrations.myshopify.com",
      "limit": 50,
      "sortBy": "updated_at",
      "order": "desc",
      "vendor": "Acme",
      "title": "Widget"
    }
  }
}

Shopify - Get Order Status

Representative workflow configuration for Shopify - Get Order Status.

JSON

{
  "automationType": "shopify",
  "nodeId": "shopify-order-status-001",
  "nodeParams": {
    "action": "get_order_status",
    "params": {
      "shop": "aim-ai-integrations.myshopify.com",
      "orderId": "6343986868334"
    }
  }
}

Shopify - Create Fulfillment

Representative workflow configuration for Shopify - Create Fulfillment.

JSON

{
  "automationType": "shopify",
  "nodeId": "shopify-create-fulfillment-001",
  "nodeParams": {
    "action": "create_fulfillment",
    "params": {
      "shop": "aim-ai-integrations.myshopify.com",
      "fulfillmentOrderId": "gid://shopify/FulfillmentOrder/111111111",
      "lineItems": [
        { "fulfillmentOrderLineItemId": "gid://shopify/FulfillmentOrderLineItem/22222222", "quantity": 1 }
      ],
      "trackingNumber": "1Z999AA10123456784",
      "trackingUrl": "https://carrier/track/1Z999AA10123456784",
      "trackingCompany": "UPS",
      "notifyCustomer": true
    }
  }
}

Shopify - Hold Fulfillment Order

Representative workflow configuration for Shopify - Hold Fulfillment Order.

JSON

{
  "automationType": "shopify",
  "nodeId": "shopify-hold-fo-001",
  "nodeParams": {
    "action": "hold_fulfillment",
    "params": {
      "shop": "aim-ai-integrations.myshopify.com",
      "fulfillmentOrderId": "gid://shopify/FulfillmentOrder/111111111",
      "holdReason": "OTHER"
    }
  }
}

Shopify - List Customers

Representative workflow configuration for Shopify - List Customers.

JSON

{
  "automationType": "shopify",
  "nodeId": "shopify-list-customers-001",
  "nodeParams": {
    "action": "list_customers",
    "params": {
      "shop": "aim-ai-integrations.myshopify.com",
      "limit": 50
    }
  }
}

Shopify - Update Order Status

Representative workflow configuration for Shopify - Update Order Status.

JSON

{
  "automationType": "shopify",
  "nodeId": "shopify-update-order-status-001",
  "nodeParams": {
    "action": "update_order_status",
    "params": {
      "shop": "aim-ai-integrations.myshopify.com",
      "orderId": "6343986868334",
      "financialStatus": "paid",
      "fulfillmentStatus": "fulfilled"
    }
  }
}

Shopify - Order Edit Add Variant

Representative workflow configuration for Shopify - Order Edit Add Variant.

JSON

{
  "automationType": "shopify",
  "nodeId": "shopify-edit-add-001",
  "nodeParams": {
    "action": "order_edit_add_variant",
    "params": {
      "shop": "aim-ai-integrations.myshopify.com",
      "editId": "gid://shopify/CalculatedOrder/123",
      "variantId": "gid://shopify/ProductVariant/447654529",
      "quantity": 1
    }
  }
}

Shopify - List Price Lists (B2B)

Representative workflow configuration for Shopify - List Price Lists (B2B).

JSON

{
  "automationType": "shopify",
  "nodeId": "shopify-list-pricelists-001",
  "nodeParams": {
    "action": "list_price_lists",
    "params": {
      "shop": "aim-ai-integrations.myshopify.com",
      "limit": 50
    }
  }
}